The Brand

 What is 'Vital Carry'?

'Vital Carry' is a small maker and retail shop dedicated to creating stuff people can use and to helping others get their things made.
How Vital Carry Operates

Who is Vital Carry?

Bobby Davis designs and produces. Check out his bio: About 

Where does Vital Carry Design?

Our design works are located in Minneapolis, MN, USA.

Where does Vital Carry Make?

We make most stuff in-house, in Minneapolis, MN. For things that we can't do in-house, such as anodizing, we keep it close by using local companies. 

Can Vital Carry help me get my stuff made?

We know it can be hard for the little shop to get prototypes or small quantities made at reasonable prices or to even get a call returned. As a small shop, we're proud to have figured out how to navigate the world of manufacturing and fulfillment. Beginning in 2014, we will begin offering services to help you get your stuff made! We'll be offering machining services and other services. Need a machined part, Vital Carry can do that. Need a CAD file for 3D printing? Vital Carry can do that. Need anodizing? Vital Carry can get it done. 2014 will be a very good year!
Store

What forms of payment do you accept?

Payment via PayPal.

How secure is the 'Vital Carry' store?

We do not see or retain any credit card information. We never see your credit card number. The good folks at PayPal keep that stuff secure.

What is your return policy?

When you buy something from 'Vital Carry', we want you to be satisfied. Just return the item you bought within 7 days and we'll give you a purchase price refund or get you the size/item you want. It would be awesome if the item you returned was still unused and you didn't wear it to change the oil in your car.

Do you sell wholesale?

Yes. Please see our Contact page for details if you are interested in carrying the 'Vital Carry' brand.  
Shipping

When will my stuff arrive?

Your order is considered received when we receive full payment. Standard shipping within the U.S. takes 2-5 business days. International orders can take up to 3 weeks. Depending on the method shipped, shipments are tracked within the U.S.  Tracking for international shipments is available (beyond the U.S. border) as provided by the USPS. 

How will my stuff be shipped?

We use USPS First Class or Priority Mail or FedEx Ground, within the U.S. and internationally.

What is the shipping cost?

The country destination and the size of your order determine your shipping cost.  Non-U.S. customers should note that you will be subject to the customs and duties of your country.  

Do you ship internationally?

Yes, we ship to most countries. You will be subject to any applicable customs and duties of your country.